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PRIVACY POLICY

(in accordance with EU Regulation 2016/679 “GDPR” and applicable EU & Italian law)

Effective Date: 29 January 2026

This Privacy Policy (“Policy”) explains in detail how Belonq Design, operated by PORTALIO S.R.L., collects, processes, stores, protects, and discloses personal data in connection with its creative and digital services.

Data Controller:
PORTALIO S.R.L.
Via Degli Albani 9, 24124 Bergamo, Italy

Contact:
Email: portalio@portalio.io

Belonq Design provides professional design and creative services including website design, branding and logo creation, pitch deck development, social media design, 3D visuals, animation, merchandising design, and digital brand experiences.

This Policy applies to:

  • Website visitors
  • Clients and prospective clients
  • Business partners
  • Event participants
  • Marketing subscribers

By accessing our website or using our services, you acknowledge this Policy.

1. Categories of Personal Data Collected

1.1 Data Provided Directly by You

We collect information when you:

  • Submit inquiries
  • Request proposals
  • Enter into service agreements
  • Share project briefs or files
  • Subscribe to communications

This may include:

  • Name and surname
  • Company name and business information
  • Position or role
  • Email address
  • Telephone number
  • Billing and contractual data
  • Project materials and creative content
  • Communication history

Project-related materials may include images, videos, brand assets, documents, and other creative files.

1.2 Technical and Usage Data

Automatically collected data includes:

  • IP address
  • Device identifiers
  • Browser type
  • Operating system
  • Visit timestamps
  • Interaction behavior
  • Referring sources
  • Approximate geolocation

1.3 Marketing and Analytics Data

We may collect:

  • Newsletter subscriptions
  • Campaign engagement
  • Website traffic analytics

2. Purposes of Processing

Service Delivery

  • Managing design projects
  • Client communication
  • File exchanges
  • Contract execution
  • Billing and accounting

Business Operations

  • Internal administration
  • Process improvement
  • Portfolio development (with consent)

Marketing

  • Sending updates and offers
  • Promoting studio services
  • Showcasing selected projects (only with agreement)

Legal Compliance

  • Accounting requirements
  • Regulatory obligations
  • Protection of legal rights

3. Legal Grounds Under GDPR

We rely on:

  • Consent (Art. 6(1)(a))
  • Contract performance (Art. 6(1)(b))
  • Legal obligations (Art. 6(1)(c))
  • Legitimate interests (Art. 6(1)(f))

Legitimate interests include service improvement, security, and business communication.

4. Processing of Client Project Materials

Clients may share creative assets.

Belonq Design:

  • Uses such materials solely for service provision
  • Maintains confidentiality
  • Applies security measures

Project samples may be used in portfolios only with explicit client approval.

5. Data Recipients

Data may be shared with:

  • Web hosting providers
  • Cloud storage services
  • Analytics providers
  • Payment processors
  • Accounting firms
  • Legal consultants

All third parties are contractually bound to GDPR compliance.

6. International Transfers

Where data is transferred outside the EU/EEA, we ensure:

  • Standard Contractual Clauses
  • Adequate safeguards
  • Secure processing environments

7. Data Retention Policy

We retain data:

  • For active contracts — during service period
  • For legal obligations — as required by law
  • For marketing — until consent withdrawal

Data is securely deleted when no longer necessary.

8. Security Measures

We use:

  • Encrypted connections
  • Access controls
  • Secure servers
  • Regular monitoring

Despite safeguards, absolute security cannot be guaranteed.

9. Automated Decision-Making

We do not conduct automated profiling producing legal or significant effects.

10. Children’s Data

We do not knowingly collect data from persons under 18.

11. Your Rights

You may:

  • Request access
  • Rectify data
  • Erase data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent

Requests can be sent to:  portalio@portalio.io

12. Cookies and Tracking

We use cookies for:

  • Performance
  • Analytics
  • User experience

Cookie preferences can be managed via browser settings.

13. Policy Updates

We may revise this Policy periodically. Updated versions become effective upon publication.

14. Contact Details

PORTALIO S.R.L.
Via Degli Albani 9, 24124 Bergamo, Italy
Email: portalio@portalio.io

 

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